1. About our privacy policy

We are committed to protecting the privacy of all visitors to our website. We have created this privacy policy to let you know what individual data we collect, how we store it and how we use it.

By visiting this website, you are accepting the practices that we have described in this privacy policy. If there is any dispute about privacy, we will refer to this privacy policy and the terms and conditions of use.

Datar Cancer Genetics Ltd is a Company registered under the Companies Act, 1956 and our registration number is U01110MH1992PLC067409.

Registered Office Address: Datar Cancer Genetics Limited, F8, D-Road, Ambad, Nashik, Maharashtra (India) 422010.

2. The information we collect

2.1 Data Protection Act

We will hold and use the information you disclose during the online transaction in strictest confidence and we will not disclose it to any third party.

2.2 Marketing

Contact information may be used to send you information (by post, phone, e-mail or mobile message) on other products and services provided by our company. If you do not wish to receive promotional or marketing information, you can contact us by sending an e-mail to response@datarpgx.com.

3. Keeping your information secure

We use the latest technology to protect the information we hold or control against loss, misuse, alteration or pilferage.
Please note that the internet and emails may not be 100% secure. Do bear this in mind before disclosing personal and confidential information.

4. External links to other websites

We do not accept responsibility for the content or privacy practices of any website that our website links to using a hypertext link. We provide these links ‘as is’: we do not provide or imply any warranty for the information that they provide.

5. Payments by credit, debit cards and net banking

If you would like to pay by credit card, debit card or net banking, we will act solely as the facilitator of the respective payment method and will provide the products to the customer. All complaints and claims for compensation will be handled by the payment method provider. With regard to payments made by credit card, debit card or net banking, the payment method provider acts as the merchant of the product and the trade transaction takes place between the customer and the payment method provider. The payment method provider is also the interim recipient of the payment. We have outsourced the transaction mechanism to CCAvenue and have entered into a NDA with them.

6. Customer-initiated order cancellations and changes

You can make changes to or cancel your order at any time before your order has been processed and before sample collection. To make changes to your processed order, please contact us at response@datarpgx.com

7. Refund policy

You may be entitled to refund (total / partial) of the amount in case the test is canceled / sample collection does not happen / sample is rejected etc. as per terms of the Company’s refund policy.

8. Liability to you

If the transaction made by you is in any way a fraudulent / void transaction, the company does not take any onus of such transaction and reserves the right to recover the amount through other means.

9. Personal information

When you place an order through the website, you will be providing us with your personal information. You agree that we may use your personal information to process your order and for the delivery of the test report. The personal information provided is subject to our privacy policy.

10. General terms

The contract for sale of ordered services will be solely between you and DCGL and is governed by the laws of India.

Any dispute arising from this transaction is subject to the laws of India and would be subject to the jurisdiction of the courts in Mumbai, India.

Any questions?

If you have any questions about our privacy policy, or anything else to do with this transaction,
please call us on: 1800 121 0700 – (9am to 6pm) Monday to Saturday, or e-mail us at: response@datarpgx.com


This Privacy Policy is to be read with the Terms and Conditions for the use of DCGL services and acceptance thereof.